Insights — across all reps

Weakest discovery areas (org-wide, avg /5)

Results & difficulty mix

Leaderboard

Rep	Sessions	Avg %

Users

Name	Email	Status	Role	Sessions	Avg %	Last active

LLM settings

Store keys for any providers you have, then pick which to use. Changes apply immediately — no restart. Keys are stored locally (git-ignored) and shown back only as a hint.

Use

Coaching model customer text · scoring · feedback

Voice the spoken call

Keys

Anthropic (Claude)

Azure OpenAI

Welcome to DHS Product Conversation Coach!

An AI-powered sales roleplay tool to help you practice and improve your conversations with hospital stakeholders.

1 Choose practice type

2 Choose product

3 Choose customer challenge

4 Choose difficulty level

This tool uses AI. Responses may not always be accurate — always refer to official Getinge materials for product information.

Approved scenario library

Curated, SME-approved scenarios. Generated drafts are promoted here.

Generating your scenario

Please wait while the AI creates a practice scenario for you…

📞

Active practice call

Roleplay in progress

Coaching records — all reps

Every scored practice session, retained across reps. Administrator access required.

Rep	Scenario	Difficulty	Date	Score	Result

SME review queue

Review AI-generated personas in full — including the hidden layers reps must earn — then approve into the library or reject. Administrator access required.

Awaiting review

Approved library

T-DOC knowledge base

What the coach can ground on. Upload new material, or retire anything stale — retired docs are kept but excluded from search and scenario generation.

Document	Topic	Type	Lang	Size	Chunks	Status

Customer Challenge feedback

—/ 40

—%

—

By discovery area

What you did well

Improvement opportunities

Ideal responses

See how a strong rep would have handled the key moments, grounded in the sales scripts & objection library.

DHS Product Conversation Coach